TRAVEL AGENCY SERVICES AGREEMENT v.09022026

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This Travel Agency Services Agreement ("Agreement") is entered into between Virtue Travel, LLC d/b/a FanTabulous Getaways! (hereinafter referred to as the "Agency," "we," "us," or "our") and the individual(s), entity(ies), or representative(s) requesting, purchasing, or utilizing our travel planning, booking, consulting, or related services (hereinafter referred to as the "Client," "Traveler," "Guest," "you," or "your").

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By requesting a quote, utilizing our services, submitting payment, signing any authorization form, making a reservation, or otherwise engaging the Agency, you acknowledge that you have read, understood, and agreed to be bound by this Agreement and any applicable supplier terms and conditions.

 

1. Scope of Services

The Agency provides travel planning, consulting, reservation assistance, itinerary development, supplier coordination, and related travel management services. We act solely as an intermediary between you and independent third-party suppliers, including but not limited to airlines, cruise lines, hotels, resorts, tour operators, transportation providers, destination management companies, insurance providers, and other travel-related vendors (collectively, "Suppliers").

All travel services, accommodations, transportation, excursions, insurance products, and other travel-related products are provided exclusively by the applicable Supplier. The Agency does not own, operate, manage, control, or provide such services and is not responsible for their performance.

 

2. Term and Duration

This Agreement becomes effective upon the earliest of:

• Submission of a travel inquiry or booking request;

• Acceptance of a quote or itinerary;

• Execution of any Agency authorization form;

• Payment of a deposit, service fee, or travel-related charge; or

• Completion of a booking through the Agency.

This Agreement shall remain in effect throughout the planning, booking, travel, and post-travel resolution process related to the travel arrangements booked through the Agency.

This Agreement is non-exclusive and does not obligate either party to engage in future transactions.

 

3. Agency Relationship

The Agency acts solely as an independent contractor and travel intermediary. We arrange reservations and facilitate contracts between Clients and Suppliers.

The Agency is not a co-provider, co-vendor, guarantor, insurer, or underwriter of any Supplier's products or services.

Any contract for transportation, accommodations, tours, cruises, vacation packages, insurance, or other travel services is solely between you and the applicable Supplier.

You acknowledge that your legal remedies for the delivery of travel services, accommodations, transportation, excursions, or other Supplier-provided products are against the specific Supplier and not against the Agency, except to the extent a loss results directly from the Agency's own negligence or willful misconduct.

 

4. Supplier Terms and Conditions

All reservations are subject to the terms, conditions, rules, restrictions, cancellation policies, refund policies, health requirements, and contractual provisions of the applicable Supplier.

It is your responsibility to review and understand all Supplier terms prior to travel. Supplier policies may restrict changes, impose penalties, limit refunds, require waivers, establish vaccination requirements, or alter travel arrangements without notice.

The Agency is not responsible for interpreting, modifying, waiving, or enforcing Supplier policies.

 

5. Pricing, Availability, and Payments

All pricing, promotions, accommodations, itineraries, airfare, cruise fares, taxes, government fees, fuel surcharges, resort fees, gratuities, and ancillary charges are subject to availability and may change until booked and confirmed.

Pricing is not guaranteed until payment has been processed and accepted by the applicable Supplier.

The Agency reserves the right to charge professional planning, consultation, research, cancellation, administrative, document processing, or itinerary management fees. Unless otherwise stated in writing, Agency service fees are non-refundable once services have commenced.

 

6. Travel Documents and Client Responsibilities

You are solely responsible for reviewing all travel confirmations, invoices, itineraries, tickets, vouchers, and travel documents upon receipt.

You must immediately notify the Agency of any errors relating to:

• Names

• Dates of Birth

• Travel Dates

• Destinations

• Room Categories

• Passenger Information

• Passport Details

• Any Other Reservation Detail(s)

Failure to review travel documents may result in denied boarding, denied entry, cancellation fees, loss of reservations, or additional charges for which the Agency shall not be responsible.

Airline tickets and travel documents must exactly match the government-issued identification or passport used for travel.

 

7. Passports, Visas, Entry Requirements, and Health Requirements

You are solely responsible for obtaining and maintaining all required:

• Passports

• Visas

• Entry Permits

• Health Certificates

• Vaccinations

• Testing Documentation

• Government Authorizations

• Travel Declarations

For international travel, many countries require passports to remain valid for at least six months beyond the travel completion date and may require blank passport pages.

The Agency assumes no responsibility for travelers denied boarding, denied entry, delayed, detained, or removed from a destination due to insufficient documentation or failure to comply with applicable laws or regulations.

 

8. Travel Advisories, Risks, and Health Considerations

Travel involves inherent risks that may include illness, injury, delays, cancellations, political instability, natural disasters, severe weather, labor strikes, terrorism, transportation disruptions, public health emergencies, and other unforeseen events.

The Agency recommends that Clients review travel advisories issued by the U.S. Department of State, the Centers for Disease Control and Prevention (CDC), and other relevant government authorities prior to departure.

By proceeding with travel arrangements, you voluntarily assume all risks associated with travel.

 

9. Travel Insurance Recommendation

The Agency strongly recommends the purchase of comprehensive travel insurance, including coverage for trip cancellation, trip interruption, travel delays, baggage loss, medical expenses, emergency evacuation, and supplier default.

If you decline travel insurance, you acknowledge that you may be personally responsible for losses, cancellation penalties, medical expenses, evacuation costs, supplier defaults, travel interruptions, and other unforeseen expenses.

The Agency shall not be responsible for losses that may have been covered by travel insurance.

 

10. Limitation of Liability

To the fullest extent permitted by law, the Agency shall not be liable for any injury, death, loss, damage, delay, inconvenience, emotional distress, disappointment, financial loss, or other damages arising from:

• Acts or Omissions of Suppliers;

• Supplier Bankruptcy or Insolvency;

• Travel Delays or Cancellations;

• Weather Events;

• Natural Disasters;

• Labor Disputes;

• Government Actions;

• Public Health Emergencies;

• Civil Unrest;

• Transportation Failures; or

• Any Event Beyond the Agency's Reasonable Control.

In no event shall the Agency's total liability exceed the amount of fees actually paid directly to the Agency for its professional services.

 

11. Force Majeure

The Agency shall not be liable or responsible for any failure to perform resulting from circumstances beyond its reasonable control, including but not limited to acts of God, weather, natural disasters, pandemics, epidemics, governmental actions, war, terrorism, labor disputes, transportation interruptions, supplier failures, or other force majeure events.

Refunds, credits, and future travel vouchers resulting from such events shall be governed solely by the applicable Supplier's policies.

 

12. Chargebacks and Payment Disputes

Clients agree to notify the Agency promptly of any concerns regarding reservations, billing, or Supplier performance.

Where reservations have been authorized, booked, and delivered in accordance with the agreed travel arrangements, Clients agree to make reasonable efforts to resolve disputes directly with the Agency before initiating a chargeback or payment dispute.

 

13. Electronic Signatures

Electronic signatures, acknowledgments, approvals, email confirmations, text messages, online acceptance, and electronic payments shall be deemed equivalent to original handwritten signatures and shall be fully enforceable.

 

14. Cancellation and Right to Cancel

YOU, THE BUYER, MAY CANCEL THIS TRANSACTION AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THIS TRANSACTION, WHERE REQUIRED BY APPLICABLE LAW.

If cancellation occurs after travel planning, consultation, booking, or administrative services have been performed, the Client agrees to pay any earned Agency fees and all non-refundable charges imposed by Suppliers.

The Client acknowledges that airfare is often non-refundable after the applicable cancellation period and that cruise, hotel, resort, and tour deposits may become partially or fully non-refundable in accordance with Supplier policies.

All refunds, if any, shall be subject to the applicable Supplier's terms and conditions and may take several weeks or longer to process.

 

15. Custom Planning & Professional Fees

Virtue Travel, LLC charges a separate, non-refundable Custom Planning Fee (also known as a Professional Design Fee) for the time, expertise, research, and personalized service required to curate your customized itinerary.

• Separate Cost: This fee covers our professional travel management services and is completely separate from the actual cost of your travel arrangements (e.g., flights, accommodations, tours).

• Upfront Payment: The Custom Planning Fee must be paid in full prior to the commencement of any preliminary research, quoting, or booking processes.

• Non-Refundable: Because this fee compensates us for our initial time, consultation, and professional expertise, it is strictly non-refundable. This remains true regardless of whether you ultimately decide to book the proposed itinerary, or if your trip is later modified, postponed, or canceled for any reason by you, us, or the Suppliers.